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  • Adult Mental Health Services


    Here we have provided you with a list of adult mental health services during Covid-19 that we hope will help you get the right support you need. We will do our best to continue to update this list as provision shifts and develops.

    If you have any updates, please send an email to [email protected]

    Bereavement Support

    • If you want to talk to someone you can always call the Samaritans 24/7 on 116 123
    • Winston’s Wish provide support for children and their families after the death of a parent or sibling. Call 08088 020 021 (Mon-Fri 9am-5pm) or email [email protected]
    • Listening Ear are providing telephone support to anyone over the age of 11 who is registered with a GP in South Yorkshire and is bereaved as a result of Covid-19. You can call 0800 048 5224 (Mon-Fri 10am-5pm) or refer through their online referral form.
    • Dying Matters provides a range of resources, information and support to raise awareness surrounding dying, death and bereavement.
    • The Good Grief Trust are providing specific support and advice during the Coronavirus crisis.
    • You can get local support and help through Cruse Bereavement Care by calling 0808 808 1677 (Mon-Fri 9.30-5pm. Open until 8pm on Tues, Weds, and Thurs) or the Sheffield office on 0114 249 3328. Please note, Cruse’s waiting list for new referrals is temporarily closed but you can still call their helpline. 
    • Wish Upon A Star is providing an adapted helpline and information service for families who have lost children or a young person under 25. Call 01143 853125 (Mon-Fri 9.30-4.30) or email [email protected]
    • Here to Hear is a Sheffield based multi-faith, multi-language pastoral helpline for anyone affected by bereavement. Call 0333 344 5659 10am-4pm Mon-Fri
    • Sue Ryder provide free, confidential and professional counselling for adults who are bereaved over video chat. Click here for more information.
    • You can also access the national bereavement and loss support line between 7am-11pm everyday by calling 0300 303 4434
    • At A Loss provides signposting support for those who are bereaved.
    • If you are under 51 and bereaved, Widowed and Young (WAY) provide bereavement support. If you are a member, WAY provide access to a free 24/7 helpline, counselling support, legal advice and financial information.

    Counselling or 1:1 support

    • SODIT are currently running a range of different services including text support (07493 327445 or 07554 822359) a whatsapp group, (07493 327445), Facebook group, and two Virtual Coffee n Chat group peer support groups (Tuesdays 12.30-2.30pm, Fridays 1-2.30pm). The text and Whatsapp support are designed to support people who need some extra reassurance or grounding. However, if you are looking for online/phone counselling please call 0114 2421700, text 07493 327445 or 07554 822359, or email [email protected]. For more information please visit their website or contact their women’s helpline Mon-Fri 10-4pm on 0300 365 99 49. Please note, this service is women only. 
    • Sheffield IAPT are offering a free four week Coping With Covid online course. You can either refer online, or by calling 0114 226 4380.
    • Anxiety UK are offering a therapy on demand support service. You can access counselling, clinical hypnotherapy and CBT through chat, video or audio calls. Please note, online therapy sessions are £50 for a 50 minute consultation. They are also offering specific ֿCovid-19 anxiety support. 

    Children and Young People

    • If you are a child or young person, or concerned about a child or young person, please click here.

    Crisis Support

    • For people in crisis with their mental health – Single Point of Access (SPA) are running 24/7: 0114 2263636
    • If you work for an agency such as the police, ambulance service, local authority or other similar organisation and require urgent mental health support you can call 24/7: 0114 226 3797
    • You can call the Samaritans 24/7 on 116 123
    • Text SHOUT 24/7 for crisis text support on 85258
    • You can call the Rethink Sheffield Helpline 24/7 on 0808 801 0440.

    General MH Information

    • Call Sheffield Flourish Mental Health Guide support line for signposting support, advice and queries. Mon-Fri 9am-5pm: 0114 2737009
    • Information on what Sheffield Health and Social Care (SHSC) services are running and how to access them.
    • National Mind is offering wellbeing advice and support.
    • A comprehensive list of helplines and online support.

    Mental Health Support

    • NHS England have a helpline for NHS staff to help support their mental health and wellbeing. The service is designed to support NHS staff with a wide range of issues that they might face, including practical and financial advice through to specialist bereavement and psychological support. NHS staff will be directed to appropriate trained experts depending on their needs. Call 0300 131 7000 (7am-11pm) or for the 24/7 text helpline text FRONTLINE to 85258
    • NHS staff can also access wellbeing and support services through the NHS People website.
    • Our Frontline is a new service for frontline workers offering round the clock 1:1 support as well as resources, tips and ideas to look after your mental health.
    • The National Autistic Society’s helpline is now open 10am-3pm Mon-Fri. Call 0808 800 4104. 
    • SHSC Chaplaincy are offering support for mental health carers and relatives. They can offer this support either over the phone or via email: 0114 271 8022 or [email protected]
    • No Panic Sheffield are now offering Wednesday evening and Thurs morning support groups online for anyone struggling with anxiety or anxiety related symptoms.
    • IAPT have a free four week online course, called Coping with Coronavirus. You can sign up here.
    • Keeping Families in Mind supports families of serving and veteran military personnel. The service is currently provided by Sheffield Mind and referrals are currently open! You can call 0114 258 4489 or email [email protected] for a referral form and to get more information, advice about mental health support specifically designed for military families.
    • Sheffield Mind have a listening ear service for those 50+ who are isolated, lonely, worried or just want to talk. You can call Monday-Friday 9-5 on 0114 258 4489 and they will arrange a call back within two days.
    • SODIT have a women’s mental health support line. You can call 0300 365 9949 Mon-Fri 10am-4pm or email [email protected]
    • Big Ambitions are offering a support service offering ideas of how to cope with these new ways of living and/or working. If you are an employer they can offer fully funded support for your employees who may benefit from a friendly chat or check in. You can call 0114 276 0039 or email [email protected]

    Specific support for Black, Asian, and Minority Ethnic individuals

    • ADIRA is a mental health and wellbeing service for the Afro-Caribbean community, offering online support for men and women. They also run a food pharmacy that deliver a food parcel every Friday for anyone who is struggling. Call 0114 226 3636.
    • SACMHA can connect you with an Afro-Caribbean counsellor for professional counselling support. They also provide direct support to carers during the pandemic. Call 0114 272 6393 for more information or support.
    • Maan is a local charity working with the Somali community in Sheffield to help address mental health and related needs. You can contact them by calling 079601 28562 or emailing [email protected]
    • SADACCA is the African Caribbean Community Centre in Sheffield. It is offering phone calls during Covid-19 to direct people in the right direction for relevant support. You can call 0114 275 3479 between 10.30am-4pm Mon-Fri.
    • Here to Hear has a multi-faith, multi language pastoral support line for those from BAME communities who have recently been bereaved by Covid-19. You can call the line on 0333 344 5659 between 10am-4pm.
    • BAATN (The Black African and Asian Therapy Network) provides a comprehensive list of BAME therapists and counsellors in the UK.
    • Black Minds Matter UK connects black individuals and families with free professional mental health resources and therapy in the UK.
    • 9 books by Black therapists to help you process your emotions *please note, this list is produced in the USA. If you have any UK specific books or resources relating to Black mental health and healing from racialised trauma please email [email protected]*


    • If you need urgent help please call 999 or visit the Northern General Hospital.
    • You can call the Samaritans on 116 123 (24/7) or text SHOUT to 85258 (24/7) for immediate crisis support
    • Sheffield Suicide Support provides signposting support for anyone who is suicidal, knows someone who is suicidal or is recently bereaved.
    • Amparo provide emotional and practical support to anyone who has been affected by suicide. Call 0330 088 9255 or email [email protected]
    • Papyrus provide support, advice and information to anyone under 35 who is suicidal or concerned about someone else who is suicidal. You can call 0800 068 4141 or text 07786209697 (9am – 10pm weekdays, 2pm – 10pm weekends, 2pm – 10pm bank holiday) or email [email protected]
    • CALM provides support to men who are feeling suicidal or experiencing suicidal ideation. You can call 0800 585858 (Every day 5pm-midnight) or use their web-chat service.

    Things to do: 

    What else is available? 

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