Alzheimer’s Society

  • Families & carers
  • Older people
  • Physical health & disability

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Alzheimer’s Society is a national support and research charity for people with dementia and their carers. They provide information and support about all forms of dementia through publications, their website and the Dementia Connect Support Line.

Talking Point

Talking Point is an online forum for anyone affected by dementia. It’s a place to ask for advice, share information and join in discussion.

Dementia Connect Support Line

Alzheimer’s Society operates a helpline which you can contact on 0333 150 3456. This will connect you to a Dementia Advisor who can provide you with information, support, guidance and signposting to other appropriate organisations.  It is open from 9am – 8pm (Monday to Wednesday), 9am – 5pm (Thursday and Friday), and 10am – 4pm (Saturday and Sunday).

They also have a Live Online Advice service which can be accessed 9am – 12pm Monday to Friday, and 6pm – 8pm on Mondays.

You can also contact them via or the form on their website.

Support for callers who have speech and/or hearing difficulties ​​​​​

If you have speech difficulties and/or hearing difficulties, and you have access to a textphone, or access to a PC adapted to operate as a textphone, you can converse with Alzheimer’s Society information providers by using Text Relay to call the Dementia Connect Support Line on 18001 0300 222 1122. For more information please contact us at​​

Covid update 09/02/21: Most services continue under covid-safe conditions but may be experiencing changes to their service delivery. Contact Alzheimer’s Society directly for the latest information.

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Contact Information

Alzheimer's Society Sheffield, Bamforth Building, 110 Burton St, Sheffield, S6 2HH