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Sheffield Carers Centre provides support, information and advice for adults who care unpaid for family and friends who are disabled, ill, frail, have mental health problems or addiction issues. Carers might be caring for more than one person, and doing so for varying amounts of time.

All unpaid carers living in the city can access support from Sheffield Carers Centre by registering on their website. Carers then receive a Welcome Pack along with the regular Newsletter featuring useful information, key dates, top tips and other advice. Carers who register also get the new Carer Card which provides discounts and offers on a range of products and services.

Carers can discuss any aspect of their caring role or the impact it is having on their wellbeing by phoning the Carer Advice Line 0114 272 8362 (Mon-Fri 9am-6pm) or emailing [email protected] and speaking to a specialist Carer Adviser.

Their ‘Mental Health Hub’ meets at the Sheffield Carers Centre on the third Thursday of every month, 10:30am – 12pm. It’s an ideal opportunity to meet others in the same situation, share experiences and receive support. This group is aimed at carers of people with mental health problems.

All Carers now have the same legal rights as the people they care for, to have their needs assessed. Sheffield Carers Centre is responsible for carrying out Carers Needs Assessments for adult carers on behalf of Sheffield City Council. This process looks at how a caring situation is impacting on your life, and the measures that can be taken in order to improve the carer’s wellbeing and manage most effectively. Visit the Sheffield Carers Centre website for more information about this.

Services provided by Sheffield Carers Centre include:

  • Welcome Pack
    • Newsletter – sent to registered carers 3 times per year
    • Carer Card – access to discounts on products and services
    • Information on services for carers
  • Advice and Support
    • Carers Advisers provide information, advice and support by phone 0114 272 8362 and by email [email protected]
    • Drop-in sessions of 20 minutes are available every Wednesday between 10-12 at Sheffield Carers Centre
    • Access to help with benefits, rights at work and legal questions, provided by partner organisations of Sheffield Carers Centre
    • Carers Needs Assessment are conducted by Carers Advisers alongside ongoing conversations to gauge the carer’s needs and to see how best they can be supported
  • Community
    • Monthly Carers Café – 10-12 on 2nd Friday at Central United Reformed Church, Norfolk Street
    • Support to access peer-led and social activities, including Carers Support Groups which meet across the City
    • Facebook – in addition to information from their Page, you can join the private Facebook group for carers to discuss shared issues. Just search for the Facebook user “Julia Carers” and ask to join.
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