Cruse Bereavement Support (formally known as Cruse Bereavement Care) provides support to people who have been bereaved. Cruse is a national organisation with local branches, including in Sheffield. They provide the following services:
- Telephone support via their National helpline – 0808 808 1677 (Mon – Fri 9.30am-5pm (extended hours until 8pm on Tue, Wed and Thu); Sat – Sun 10am-2pm)
- They provide a ‘Cruse Chat‘ facility via their website Mon-Fri 9am-9pm
- one-to-one support
- training courses in bereavement counselling
- Hope Again is a website run by Cruse for young people who have been bereaved.
Adults aged 18+ can self refer. Children and young people under 18 can be referred by a parent or carer, with signed consent.
The Cruse National Helpline is staffed by trained bereavement support volunteers, who offer emotional support to anyone affected by a bereavement. Their volunteers are there to help you talk things through. They can also help you find your local Cruse service, or signpost you to support groups, financial advice, and other useful sources of information.
To contact Sheffield Cruse directly, you can phone 0114 249 3328 or email SheffieldBranch@cruse.org.uk Please note that their telephone lines are not manned everyday, however there is a 24 hour answering machine service.
Covid update 11/02/22: The physical Sheffield office is closed and all staff are currently working from home. They’re taking referrals for adults only. The wait for support sessions is about 3 months. Any adult wishing to access the service should self-refer by calling 0114 249 3328; there is an answer machine so if they leave a message someone will get back to you as soon as they can. The national Helpline and Cruse Chat facility continue as usual.