Papyrus (prevention of young suicide)

  • Children & young people
  • Families & carers

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Papyrus are a national charity dedicated to the prevention of young suicide. They help young people (under 35) who are struggling with suicidal thoughts. They also support the family and friends of the young person.

Papyrus provide HOPELineUK on 0800 068 4141. This is a specialist telephone helpline service staffed by trained professionals who give non-judgemental support, practical advice and information to:

  • children, teenagers and young people up to the age of 35 who are worried about themselves
  • anyone who is concerned about a young person

They listen in confidence and try to help you deal with your own suicidal thoughts or support someone else is suicidal. You can also access this service by emailing or by texting 0786 003 9967.

The helpline (phone, email and text) is open:

  • Monday to Friday: 9.00am – 12.00pm, every day including bank holidays.

Papyrus also provide information, advice, support and resources on their website alongside delivering training in suicide awareness and intervention.

Do you need help right now? 

If you have taken steps to end your life, or if your suicidal thoughts are particularly intense right now and you feel unable to stay safe from suicide, then you need emergency help.

To get emergency help:

  • Visit your local A&E department (in Sheffield, this is the Northern General Hospital)
  • Call NHS 111 (England, Scotland, Wales & N. Ireland)
  • Call 999 and ask for support.

NHS 111 Direct can advise you about where to get help such as a walk-in centre or an out of hours doctor. They may also have information about ‘safe spaces’ you can access in your local area when you’re struggling to stay safe from suicide.

999 can support you in an emergency, the operator can talk to you about different types of immediate support the emergency services can offer.

You can also call the Samaritans on 116 123 or text SHOUT to 85258.

Covid update 28/06/21: Most services continue under covid-safe conditions but may be experiencing changes to how or when they deliver their service. Contact Papyrus directly for the latest information.

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Contact Information

Lineva House, 28 - 32 Milner St, Warrington, WA5 1AD