Sheffield Domestic Abuse Coordination Team (DACT)

  • Abuse & trauma

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Sheffield DACT (Domestic Abuse Coordination Team) have responsibility for domestic and sexual abuse services in Sheffield. They also provide a range of resources on their website to help you understand domestic abuse.

Sheffield Domestic Abuse Helpline – 0808 808 2241

The helpline is available Monday – Friday 8.00am – 7.00pm and Saturday 9.00am – 5.00pm (not bank holidays).

Out of these hours you can call the National Domestic Violence Helpline 24/7 – 0808 2000 247

Anyone who is affected by domestic or sexual violence can call the helpline, including men, children, young people and family members. Your call will be answered by an experienced worker who can help you work through which services might be best for you.

If you don’t want to speak on the phone or it is unsafe for you to do so, you can email the helpline on to ask for advice and information. You can use their new online chat facility – this is available everyday between 4pm and 6pm at

The helpline offers:

  • advice, support and safety for people experiencing domestic and sexual abuse
  • up-to-date access to services in Sheffield and available refuge spaces

If you need an interpreter, DACT can provide you with one. You can also read their information on their website in multiple languages.

Sheffield Services

The Sheffield DACT website has a comprehensive list of other organisations that might be able to support you in your situation whatever your gender, including specialist refuges, housing support, LGBT and advocacy services.

Covid update 27/09/21: Most services continue under covid-safe conditions but may be experiencing changes to how or when they deliver their service. Contact Sheffield DACT directly for the latest information.

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Contact Information

Sheffield DACT (general office), Sheffield City Council, Moorfoot Building (Level 9 East), Sheffield, S1 4PL