Sheffield Support Hub

Sheffield Support Hub offers free mental health support in a welcoming, comfortable, non-judgmental, and non-clinical environment.

Their opening hours currently are:

• Monday to Friday: 6pm – midnight

• Saturday-Sunday: 2pm – midnight

The way in which the support is offered (physical or virtual) may vary so please contact Sheffield Support Hub directly for information on how to access the support from the service.

These hours may be altered as time goes on so please contact Sheffield Support Hub directly for up-to-date opening times.

Their experienced staff team is available to provide emotional, social and practical support if you are in crisis or feel you are heading toward a crisis situation. This service is for anyone over the age of 16.

If you require support, we advise that you telephone the Support Hub for an appointment.

Calls and emails are monitored by staff during opening hours. You may email/leave a message at any other time of day and these will be responded to during opening hours. 

How do we offer support: Clients have a choice of how they can receive support from our staff, and this can be either face to face, phone calls, email or video consultation.

If you are a professional who would like to make a referral, please download the form on their website and return it to sheffieldsupporthub.mhm@nhs.net

They can work closely with GPs, Community Mental Health Teams, Crisis Teams, A&E Mental Health Liaison Teams, Police and Ambulance Services, Street Triage, and other front-line healthcare professionals to ensure that people in emotional distress have a safe, supportive place to go to, with appropriate support available.

Please note: Sheffield Support Hub is not suitable for people needing urgent medical attention (for example, after self-harm) – for urgent medical care please attend your nearest A&E or call 999.

Please also be mindful that if your behaviour is inappropriate and/or negatively impacts the safety and wellbeing of others using the service, you may be turned away.