Women’s Aid

  • Abuse & trauma
  • Relationship support

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Women’s Aid is a national federation of over 180 organisations supporting women and children affected by domestic violence. They offer support to women via live chat, email and online support, and undertake campaigning, research and provide training to raise awareness.  They can put you in touch with local services who can offer you support, such as refuges.

You can get in touch with them through:

  • Live Chat Service: they run an online instant messaging service (available 10am – 4pm Mon – Fri, 10am – 12pm Sat – Sun)
  • Email Support: they offer support from specialist workers via email helpline@womensaid.org.uk. They will respond to your email within 5 working days. (If you email them, it’s very important that you specify to which email address you want them to respond to, as well as when and if it is safe to respond.) They can only offer limited information by email as they don’t have the resources to provide on-going support or in-depth information in this way.

Online Support 

The Women’s Aid website has lots of information and answers to questions you may have about domestic abuse.  This includes their Survivors Handbook which provides practical advice and guidance on getting support, your rights, housing and legal help.

Their Survivors Forum offer peer support from other women who have experienced domestic abuse. You can post messages about your experiences and offer advice to each other.

You can also find details of local services in a directory on their website. Alternatively visit the listing for Sheffield Domestic Abuse Coordination Team which provides details about local services.

Covid update 09/02/21: Most services continue under covid-safe conditions but may be experiencing changes to their service delivery. Contact Women’s Aid directly for the latest information.

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Contact Information

Women's Aid Federation of England, PO Box 3245, Bristol, BS2 2EH